iDOCS: Pursuing Collections with Tactful Diligence

iDOCS: Pursuing Collections with Tactful Diligence

Organizing Payment Across Multiple Platforms & Carriers

Assigning Patients to Financial Classes

Designating a Financial Class for each new patient/guarantor controls the entire process of pursuing payment. Most clients tie Financial Class to the patient’s method of payment (for example Medicare, Medicaid, Commercial Insurance, Managed Care/HMO/PPO, Workers Compensation, Self-Pay, Time-Pay, Insurance Only, etc.) but this is totally discretionary.

Posting Payments to Collection Accounts

Financial Class can be used to categorize collection accounts to which payments can be posted. If payment is sufficient to remove the account from Collections, iDOCS will move it to the appropriate status.

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