We can help you improve customer service and cash flow
Our software stands out when it comes to the bread and butter of utility businesses processing between 5,000 and 50,000 meters — billing. We support cycle and direct billing along with efficient processes for handling credits and adjustments. Compound meter billing comes as a standard part of our system. Every utility has to deal with the unfortunate realities of shutoffs and bad debt. We have features that identify and respond rapidly to past due accounts (including interfaces to third-party notification services if desired) so that your utility can maximize its collections and avoid as much bad debt as possible.
Our systems support the import and export of meter data for most of the manufacturers supplying equipment in North America. The import and export functions are fully automated eliminating the exposure to missteps in manual processes that result in billing errors. Watch the informational video below and see the Arkansas Data Services solution in action.
Look up invoices, service orders, notes, and much more through the customer master portal.
View readings, service orders, take notes, and much more through the meter master portal.